Access

COVID-19 UPDATE

Due to coronavirus, we have had to put in place certain measures in order to adhere to social distancing and other current government guidance:

• Wheelchair users can access the State Floor using a wheelchair lift. Please note, our staff are unable to assist with embarking and disembarking from the wheelchair lift.
• For hygiene purposes, we are unable to provide courtesy indoor wheelchairs to visitors at present
• Due to government restrictions, we are unable to operate the wheelchair lift Below Stairs at present, therefore access to some areas of Below Stairs is restricted for wheelchair users.
• Unfortunately we are not able to operate the shuttle or chain ferry at this time.
• Wheelchair access to Terrace Tearoom is via the Terrace Garden, with use of a wheelchair ramp. Please note our staff are unable to provide assistance with wheelchairs on and off this ramp.
• The Bird Garden is positioned on a natural slope. Due to one-way routes in place at present, please be aware that the Bird Garden exit is located at the bottom of a steep slope. Due to the one way systems in place you will not be able to exit the Bird Garden via the Courtyard.

The House

There are six steps up to the front door of Harewood House and a wheelchair lift is fitted on the right hand side of the steps. We regret that the wheelchair lift cannot take electric wheelchairs for health and safety reasons and as a result, we cannot accommodate electric wheelchairs in the State Rooms. An alternative courtesy, indoor wheelchair is available from the House Desk. House Desk staff will be happy to assist.

• A courtesy indoor wheelchair is available from the House Desk
• Service dogs are welcome
• For security and conservation reasons, you will be required to leave any large bags at the House Desk (all items left at your own risk)
• The use of mobile phones is not permitted inside the House
• House information is available in large print
• For conservation reasons, only courtesy pushchairs provided can be taken around the House. Slings are available for babies. Enquire at the House Desk.

The Below Stairs area is fully wheelchair accessible with the use of ramps and a wheelchair lift. Wheelchair access to the Terrace Gallery is via the Below Stairs entrance. We regret that the wheelchair lift cannot take electric wheelchairs for health and safety reasons but a courtesy indoor wheelchair is available, or electric wheelchair users can take an alternative route Below Stairs. Please ask at the Below Stairs entrance for assistance.

The Gardens & Grounds

Wheelchairs for use in the Gardens and Grounds are available to borrow from the Information Centre, on a first come, first served basis. Please note there is a refundable deposit of £20 for the loan of a wheelchair. We can accept the deposit in cash or by credit card (no debit cards please).

The Bird Garden is sited on a natural slope. Paths are surfaced with asphalt and most have handrails. Regrettably, service dogs are not permitted in the Bird Garden but please enquire at the Information Centre for a member of staff to guide you around.

The Woodland and Lakeside Walks are surfaced with gravel and some have natural steep gradients. Please take care and wear sensible footwear.

Parking, Shops & Cafes

A designated parking area for blue badge holders is available on the in the main car pack and near the entrance to the Courtyard. The Shop is wheelchair accessible. The Terrace and Courtyard Cafés are both wheelchair accessible. Access to the Terrace Cafe is via Below Stairs, or via the Terrace for electric wheelchair users.