Access

COVID-19 UPDATE

Please note, we have relaunched our Shuttle service in a Covid-safe capacity. 

Due to coronavirus, we have had to put in place certain measures in order to adhere to social distancing and other current government guidance:

• Wheelchair users can access the State Floor using a wheelchair lift. Please note, our staff are unable to assist with embarking and disembarking from the wheelchair lift.
• Due to government restrictions, we are unable to operate the wheelchair lift Below Stairs at present, therefore access to some areas of Below Stairs is restricted for wheelchair users.
• Wheelchair access to Terrace Tearoom is via the Terrace Garden, with the use of a wheelchair ramp. Please note our staff are unable to provide assistance with wheelchairs on and off this ramp.
• The Bird Garden is positioned on a natural slope. Due to one-way routes in place at present, please be aware that the Bird Garden exit is located at the bottom of a steep slope.

Carers

Our admission policy enables essential carers for adults to access Harewood free of charge, whilst the normal membership or admission fee applies to the disabled visitor. All you need to do is pre-book your ticket online and then your carer’s ticket will be issued at the gate.

Dementia-friendly team

Harewood is proud to have over 50 Visitor Experience staff and volunteers who are Dementia Friends. We have joined the UK’s biggest initiative to change the way people think, act and talk about Dementia. Look out for us wearing our blue forget-me-not pin badges.

Hidden disabilities sunflower scheme

Harewood has joined the Sunflower Lanyard scheme for people with hidden disabilities. Not all disabilities are visible –If you have a hidden disability and feel that you would benefit from wearing a Hidden Disabilities Sunflower product while on-site, please pick one up from Visitor Information or Visitor Reception.