Access
- Harewood Visual Story
- Harewood Map 2023
Map + Visual Story
If you would like to familiarise yourself with Harewood prior to your visit, please download our Accessibility Guide, Visual Story or our Map.
Access Summary
Please read our full accessibility guide for more details. If you have any questions or if there is any way we can support your visit, please email info@harewood.org or call one of the team on 0113 218 1000.
Update
- Unfortunately, the wheelchair lift located within the lower part of the House (Below Stairs) is currently out of order. We sincerely apologise for the inconvenience caused. The State Floor is wheelchair accessible via the wheelchair lift at the front of the House, and our Visitor Experience team can assist with mobility access for Below Stairs.
- The Chain Ferry is not in use after suffering significant damage over the summer. Whilst we explore repair options, it is out of service for the safety of Staff and Visitors. The Walled Garden and Bothy Teahouse are still accessible via the Lakeside Walk, which takes approximately 20 minutes across gravel paths.
Shuttle Service
Harewood offers a mobility assistance shuttle service which is led by a team of volunteers. The shuttles are wheelchair, pram and pushchair accessible and provide drop offs to the Main Entrance, House, Church, Courtyard, Car Park and Lakeside.
There are designated drop off points or turning circles at the Shuttle Stop locations. The Church turning circle is a short (approximately 1 minute) walk from All Saints Church, which is level, gravelled ground and is suitable for Prams and Wheelchairs.
During busy periods, the Shuttle will provide priority access to those with mobility needs.
Please note that as this service is run by volunteers we cannot guarantee that it will be running every day. If you require wheelchair or access mobility during your visit, please speak to our Engagement Assistants in Visitor Information, or call us on 0113 218 1000.
Wheelchair Hire
Wheelchairs can be hired from the House or Visitor Information in the Courtyard. There are five wheelchairs available to hire daily. A £20 refundable deposit will be taken if you wish to hire one.
The House
We have wheelchair lifts to allow users to access the State Floor and Below Stairs. These can comfortably accommodate standard wheelchairs and smaller motorised electric scooters. If you require more information on the size and weight restrictions of these devices please contact a member of our team who will be happy to assist you. Upon request, we can also loan a standard wheelchair to anyone with mobility issues.
Wheelchair users can access the Terrace Tearoom via the Terrace Garden, with the use of a wheelchair ramp. Please ask a member of staff if you need any assistance.
Sensory backpacks
We have 10 sensory backpacks for children and 10 for adults to encourage, support, and enhance the museum experience of our visitors who may experience sensory overload whilst visiting the House. These packs are free to use and are located at the desk in Entrance Hall.
You can ask for one from any of our friendly staff and they will happily lend it to you for the duration of your visit.
Carers
Our admission policy enables essential carers for adults to access Harewood free of charge, whilst the normal membership or admission fee applies to the disabled visitor. All you need to do is pre-book your ticket online and then your carer’s ticket will be issued at the gate.
Prams, Strollers + Bags
Prams and strollers are not allowed on the State Floor or Below Stairs to protect our collections and floors from damage.
We advise bringing baby slings or carriers to transfer children into if you wish to visit the House. Prams and strollers will need to be left in the Entrance Hall or left in vehicles.
Large bags and Suitcases are not permitted in the House and will need to be left in vehicles, or in the Entrance Hall.
What3Words
What3Words is a location app. Every 3 metre square of the world has been given a unique combination of three words that can be shared with friends and family, emergency services and more to pinpoint locations easily.
We have provided What3Words locations for key areas of our site to help you navigate your visit:
Entrance: ///enveloped.music.
The House:///turntable.pops.
The Courtyard:///showcases.
Dementia-friendly team
Harewood is proud to have over 50 Visitor Experience staff and volunteers who are Dementia Friends. We have joined the UK’s biggest initiative to change the way people think, act and talk about Dementia. Look out for us wearing our blue forget-me-not pin badges.
Hidden disabilities sunflower scheme
Harewood has joined the Sunflower Lanyard scheme for people with hidden disabilities. Not all disabilities are visible –If you have a hidden disability and feel that you would benefit from wearing a Hidden Disabilities Sunflower product while on-site, please pick one up from Visitor Information or Visitor Reception.