Access
If you would like to familiarise yourself with Harewood prior to your visit, please download our Accessibility Guide, Visual Story or our Map.
Access Summary
Please read our full accessibility guide for more details. If you have any questions or if there is any way we can support your visit, please email info@harewood.org or call one of the team on 0113 218 1000.
Update week commencing 18/09/2022
- Unfortunately, both wheelchair lifts in the House are currently out of action due to a fault. We are awaiting parts and sincerely apologise for any inconvenience caused.
- The lake is currently at an unprecedented low level due to the current dry conditions. Unfortunately, the Ferry will not be operating for the remainder of the year.
Shuttle Service
Harewood has a volunteer-led complimentary shuttle service for those requiring mobility assistance. The shuttle is wheelchair accessible and can take you from the main entrance to the House, Courtyard, Bird Garden, and Church. If you would benefit from using this service, please ask a member of staff or follow on-site signage.
Please note that as this service is run by volunteers we cannot guarantee that it will be running every day. If the shuttle is not in service during your visit, please notify a member of the team if you require any assistance and we will try to find an alternative.
Wheelchair Hire
Wheelchairs can be hired from the House or Visitor Infomation in the Courtyard. There are five wheelchairs available to hire daily.
The House
Wheelchair users can access the State Floor using a wheelchair lift at the front of the House. We also have a wheelchair lift Below Stairs, please ask a member of staff if you need any assistance.
Wheelchair users can access the Terrace Tearoom via the Terrace Garden, with the use of a wheelchair ramp. Please ask a member of staff if you need any assistance.
The Bird Garden
The Bird Garden is positioned on a natural slope. Due to one-way routes in place at present, please be aware that the Bird Garden exit is located at the bottom of a steep slope. There is a shuttle stop at the exit of the Bird Garden if you need any mobility assistance. Please note that assistance dogs are not allowed in the Bird Garden and Farm.
Carers
Our admission policy enables essential carers for adults to access Harewood free of charge, whilst the normal membership or admission fee applies to the disabled visitor. All you need to do is pre-book your ticket online and then your carer’s ticket will be issued at the gate.
What3Words
What3Words is a location app. Every 3 metre square of the world has been given a unique combination of three words that can be shared with friends and family, emergency services and more to pinpoint locations easily.
We have provided What3Words locations for key areas of our site to help you navigate your visit:
Entrance: ///enveloped.music.
The House:///turntable.pops.
The Courtyard:///showcases.
Dementia-friendly team
Harewood is proud to have over 50 Visitor Experience staff and volunteers who are Dementia Friends. We have joined the UK’s biggest initiative to change the way people think, act and talk about Dementia. Look out for us wearing our blue forget-me-not pin badges.
Hidden disabilities sunflower scheme
Harewood has joined the Sunflower Lanyard scheme for people with hidden disabilities. Not all disabilities are visible –If you have a hidden disability and feel that you would benefit from wearing a Hidden Disabilities Sunflower product while on-site, please pick one up from Visitor Information or Visitor Reception.