Access

COVID-19 UPDATE

Please note, we have relaunched our Shuttle service in a Covid-safe capacity. 

Due to coronavirus, we have had to put in place certain measures in order to adhere to social distancing and other current government guidance:

• Wheelchair users can access the State Floor using a wheelchair lift. Please note, our staff are unable to assist with embarking and disembarking from the wheelchair lift.
• For hygiene purposes, we are unable to provide courtesy indoor wheelchairs to visitors at present
• Due to government restrictions, we are unable to operate the wheelchair lift Below Stairs at present, therefore access to some areas of Below Stairs is restricted for wheelchair users.
• Wheelchair access to Terrace Tearoom is via the Terrace Garden, with the use of a wheelchair ramp. Please note our staff are unable to provide assistance with wheelchairs on and off this ramp.
• The Bird Garden is positioned on a natural slope. Due to one-way routes in place at present, please be aware that the Bird Garden exit is located at the bottom of a steep slope. Due to the one-way systems in place, you will not be able to exit the Bird Garden via the Courtyard.

The House

There are six steps up to the front door of Harewood House and a wheelchair lift is fitted on the right-hand side of the steps. We regret that the wheelchair lift cannot take electric wheelchairs for health and safety reasons and as a result, we cannot accommodate electric wheelchairs in the State Rooms.

• A courtesy indoor wheelchair is available from the House Desk
• Service dogs are welcome
• For security and conservation reasons, you will be required to leave any large bags at the House Desk (all items left at your own risk)
• House information is available in large print

The Below Stairs area is fully wheelchair accessible with the use of ramps and a wheelchair lift. Wheelchair access to the Terrace Gallery is via the Below Stairs entrance. We regret that the wheelchair lift cannot take electric wheelchairs for health and safety reasons but a courtesy indoor wheelchair is available, or electric wheelchair users can take an alternative route Below Stairs. Please ask at the Below Stairs entrance for assistance.

The Gardens & Grounds

Harewood is situated on a natural slope. For your own safety, please take care, especially on the steeper inclines. People accompanying those in wheelchairs will need to be strong and able pushers. Wheelchairs for use in the Gardens and Grounds are available to borrow from the Information Centre, on a first-come, first-served basis. Please note, there is a refundable deposit of £20 for the loan of a wheelchair. We can accept the deposit in cash or by credit card.

The Bird Garden is sited on a natural slope. Paths are surfaced with asphalt and most have handrails. Regrettably, service dogs are not permitted in the Bird Garden but please enquire at the Information Centre for a member of staff to guide you around.

The Woodland and Lakeside Walks are surfaced with gravel and some have natural steep gradients. Please take care and wear sensible footwear.

Parking, Shops & Cafes

Designated parking areas for blue badge holders are available in the main car park (top and bottom rows) and near the entrance to the Courtyard.

The Courtyard Shop, Courtyard Café, and The Terrace Café are all wheelchair accessible. Access to the Terrace Cafe is via Below Stairs, or via the Terrace for electric wheelchair users.